Tag: AI chatbot
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Intro: Microsoft Copilot Guide – A Plain-Vanilla Use Case
Recently I began setting up an internal chat assistant bot for my company. I work for a large global retailer (2,000+ employees) that leverages the Microsoft 365 Suite. Sitting in the IT department, I needed a way to encourage users to become more self-reliant when it comes to receiving support. The problem: Thousands of employees…